EXCHANGE POLICY:

An exchange will only occur in the unlikely situation that we have sent you a defective or incorrect item, and only in the even the purchased goods is unused and undamaged by the customer. All sale, and custom orders are non-exchangeable.

RETURN POLICY:

All orders are final, and non-refundable, but you can exchange in an event where an incorrect item has been mailed to you. We can only exchange the purchased items subject to product and size availability. Any exchange/returns should be brought to our notice with one-week of the receipt. Any claims made afterwards would not be honored.

REFUND POLICY:

All sales are considered final. There are no monetary returns, but can be exchanged for products of equal or higher value.

Cancellation Policy:

You may cancel your order any time before the order is processed. You can cancel your order by writing to us at info@nayaas.pk or you can reach to our customer care representatives.